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FAQs

  • DO YOU CHARGE FOR TRYING ON DRESSES?
    We do not charge for trying on dresses.
  • DO I NEED TO MAKE AN APPOINTMENT TO TRY ON DRESSES?
    Yes, we work by appointment only, even if it is last minute. We want to make you feel as comfortable as possible, so you can choose the dresses that you would like to try on from our website, or we can help you find the right style for you. Pictures are also allowed. To schedule an appointment, please go to APPOINTMENTS on the website. We can’t wait to help you find your dress!
  • I FOUND MY DREAM DRESS, HOW DO I PAY?
    Traumbraut accepts TWINT, cash or bank transfer.
  • DO YOU BUY DRESSES?
    No, we do not buy dresses, we sell dresses on a commission basis. Commission is when you make a profit on an item once they are sold. You as the owner would receive 60% of the sale price. A smart choice as this gives you the opportunity to make money from your item whilst ensuring customer exposure.
  • DO YOU HAVE A CONTRACT?
    Yes, a contract is exchanged between Traumbraut and you. A fee of 40 CHF is charged to cover insurance, advertising, storage and time. If you wish to see the contract, please click on the file below these lines. This is just a translation of the original German contract and can not be used as a legal document. Dresses are kept in the shop for a year, they are looked after and only tried on by brides who will fit the dress. If the dress is sold at the agreed price, the owner will be contacted and 60% of the sale price will be transferred.
  • WHAT WILL YOU PRICE MY DRESS AT?
    Traumbraut prices dresses based on brand. Generally used dresses sell for half the original price and new dresses for 80% of the original price. We can discuss pricing specific items with you when you bring in your dresses and accessories.
  • DO MY DRESSES NEED TO BE DRY-CLEANED?
    Yes, dresses need to be free of stains, missing beads or jewels, unpleasant odor, and wear or tears.
  • WHAT TYPE OF DRESSES DO YOU TAKE?
    We take any dress considered formal bridal dress, long and short. Dresses must be no more than 4 years old.
  • WHY DOES TRAUMBRAUT MAKE 40%
    At Traumbraut we have a good chance at selling dresses for you. But there is no guarantee. We work very hard to keep your dresses in the best condition. We advertise your dress on social media for more exposure. We put a lot of effort into keeping your items in perfect condition and are determined to help customers find the perfect dress. All you have to do is bring your items in and we handle the rest.
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